Lexington Pediatrics COVID Update
We hope you are all managing as best you can as the COVID situation evolves. Lexington Pediatrics remains fully committed to providing you and your loved ones with seamless medical care during this difficult time.
Some important updates:
We continue to be open for regular hours
We are seeing many patients in the office, with patient who screen positive for COVID risk being seen late in the day only.
We continue to see some visits virtually where appropriate. Please call our office if you would like to schedule a Virtual Visit and see the guide below for more information.
Please be sure that all patients and families over age 2 wear a mask in the office.
Please try to limit the number of family members that come to an office visit.
Parent Guide for Virtual Visits
Getting Your Account Ready
A MyChart account is required in order to utilize virtual visits. A proxy account can be used for anyone below the age of 13, whereas patients 13 and above need to have their own MyChart account activated. The MyChart app has to be downloaded onto either a smartphone or tablet (it does not work on a computer). The patient MUST have Zoom downloaded onto their smartphone or tablet as well (they do not need to create an account, they just need to download the app). Once the virtual visit is booked, the patient/parent should log into their MyChart app (make sure the organization is set to “PPOC”) at least 5 minutes prior to their appointment. The patient will need to complete a short pre-visit validation and consent process prior to the virtual visit.
When the pre-visit validation is complete the “begin virtual appointment” button will appear green. The patient can now join the video call.
If you do not have a MyChart account, please click here to request activation.
Before Well Visits
Prior to any well visit please complete the following steps
Weigh your child in light clothing without shoes on.
Measure height for children 2 years and older with shoes off
If possible, obtain the child’s heart rate manually or with a fit bit
Fill out the pre-visit screenings in MyChart
Important Billing Information
Virtual visits are billed similarly to office visits. Per the Governor's order, virtual visits related to COVID-19 do not currently require a co-payment and cannot be applied to a deductible. Please check with your insurance company if you have questions.